Monmouth Car Hire Terms

Rental Terms

All vehicle rentals at Monmouth are governed by a comprehensive Rental Agreement that you will receive upon booking confirmation or when you collect your vehicle. This document outlines the specific terms, conditions, insurance coverage, fees, and your obligations for the rental. In the event of any discrepancies between these Terms and the Rental Agreement, the Rental Agreement will prevail.

Eligibility Criteria

Renting a vehicle requires:

• To hire a vehicle from Car Hire in Monmouth, you must be at least 21 years old. Age restrictions may vary based on the vehicle type, and drivers under 25 may incur additional fees. A valid full driving licence for the appropriate vehicle category is required, along with identification and proof of your current address. Payment details and a security deposit must also be provided, along with any other specific requirements outlined in the Rental Agreement.

Booking and Payment Process

• Reservations can be arranged via our website, by phone, or at our Monmouth office. A deposit may be necessary to confirm your booking. The total balance and a security deposit are generally required at the time of vehicle pickup. All prices are listed in British Pounds (£) and include VAT where appropriate. Payments are accepted through major credit and debit cards, processed securely by trusted payment providers.

Vehicle Pick-up and Drop-off

• At the time of vehicle collection, it is your responsibility to conduct a thorough inspection and report any pre-existing damage without delay. A vehicle condition report will be generated and must be signed by both parties. Upon return, the vehicle should be in the same condition as it was when collected, subject to normal wear and tear. Any new damage will be evaluated and may result in additional charges. The vehicle must also be returned with the same fuel level; otherwise, refueling fees will apply. Should you foresee a late return, please contact us promptly, as late returns may incur extra charges. You will be liable for any parking fines, traffic violations, or other charges incurred during your rental, along with a corresponding administration fee.

Insurance and Liability Coverage

• All rentals come with basic third-party insurance included. You will find comprehensive coverage details and excess amounts outlined in the Rental Agreement. Options for additional insurance may be available to help lower your financial responsibility. It is advisable to review these options closely. You remain liable for damage or loss up to the insurance excess, unless you opt for additional coverage. Any damage resulting from negligence, misuse, or violation of these Terms remains your responsibility, regardless of insurance.

6. Modifications and Cancellations

Cancellation and amendment policies differ based on the type of booking and the notice given. For specific details, please check your booking confirmation or Rental Agreement. Late cancellations or failure to show up may incur additional charges.

7. Restricted Activities

Prohibited Vehicle Uses

• The vehicle must not be used for illegal activities or purposes. Prohibited actions include racing, off-roading, or engaging in other risky behaviors. Transporting hazardous materials is strictly forbidden. Unauthorized drivers or sub-letting the vehicle to others is not permitted. Driving under the influence of drugs or alcohol is prohibited. Additionally, the vehicle should not be used for purposes it is not designed for, nor should passenger or weight limits be exceeded. Driving outside the agreed geographical area without prior authorization is also not allowed.

Breach of these terms may lead to rental termination and fees.

8. Liability Restrictions

To the fullest extent allowed by English and Welsh law, Car Hire Monmouth will not be responsible for any indirect, incidental, special, or consequential damages, including loss of profits, data, or business, resulting from your use of our services. Our total liability for any claim is limited to the rental amount you paid in the previous 12 months. This limitation does not apply to liability for death or personal injury resulting from negligence or fraud.

9. Applicable Law

These Terms are regulated by the laws of England and Wales. Disputes will be resolved solely within the jurisdiction of English and Welsh courts.

10. Updates to Terms

We reserve the right to update these Terms at any time. Changes take effect upon posting on our website. Continued use of our services indicates acceptance of the revised Terms.

Contact Details

For inquiries regarding these Terms, please reach out to us.

Monmouth Car Hire Services
Riverside Way, Monmouth NP25 5BS, UK
Contact Number:: 441432700116
Contact Email:: {{ email }}