Monmouth Car Hire Privacy Policy

Data Collection Practices

Monmouth Car Hire gathers and manages various personal information types, including:

2. Our Use of Your Data

We use your personal information for these key purposes:

• Car Hire Service Commitment in Monmouth:
  • Managing your vehicle rental bookings and agreements is a core function of our service. We verify your identity to confirm that you meet our rental criteria. Our team assists with the vehicle collection and return procedures. Payment processing, including handling deposits and any applicable charges, is conducted with care and precision.
• Customer Communication (Contractual Obligations and Legitimate Interests):
  • Issuing booking confirmations and rental updates. Addressing your questions and offering customer support. Informing you of any changes to our services or policies.
• Marketing Permissions and Interests:
  • We will send you promotional offers, newsletters, and service updates based on your consent or our legitimate interest. You can unsubscribe at any time.
• Service Enhancement for Customer Benefit:
  • Evaluating website interactions to refine user experience and functionality. Conducting research to improve our vehicle fleet and service offerings.
• Legal Compliance Standards in Monmouth:
  • Meeting legal, regulatory, and tax obligations. Safeguarding against fraud and maintaining service security. Addressing disputes and upholding our terms and conditions.

Information Exchange

Sharing Your Information with Others

• Service Partners: We partner with third-party companies, including payment processors and IT support, to deliver our services. These partners are contractually required to safeguard your information.

We do not share your personal information with third parties for marketing.

Data Protection Measures

We take necessary technical and organizational steps to safeguard your personal information from unauthorized access, changes, disclosure, or destruction. Our measures include encryption, strict access controls, secure servers, and routine security evaluations. Despite these precautions, please be aware that no method of internet transmission or electronic storage can guarantee complete security.

Data Retention Policy

We keep your personal information only for the time required to achieve the specific purposes for which it was gathered, such as fulfilling legal, accounting, or reporting obligations. The length of time we retain this information depends on its type and the context in which it is processed.

Your Rights in Monmouth

Your rights under UK data protection law:

• Access to Your Information: Obtain a copy of your personal information with us.

For any inquiries regarding these rights, please reach out to us.

Cookies and Data Tracking

Monmouth's website utilizes cookies and similar technologies to improve your browsing experience, assess site traffic, and customize content according to your preferences. You have the option to adjust your cookie settings directly through your browser at any time.

8. Updates to Policy

We may revise this Privacy Policy from time to time to align with changes in our practices or legal obligations. Any updates will be reflected on this page, along with a new date indicating the last revision. We recommend periodically checking this policy to stay informed.

Monmouth Contact Information

For inquiries regarding our Privacy Policy or data practices, please reach out: